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Dana
Gardner: Hello, and welcome to the next edition of the BriefingsDirect
Voice of the Customer podcast series. I’m
Dana Gardner, Principal Analyst at Interarbor
Solutions, your host and
moderator for this ongoing discussion on digital transformation success
stories. Stay with us now to learn how agile businesses are fending off
disruption -- in favor of innovation.
 |
| Gardner |
We’ll
now learn how King Price in Pretoria also gained data efficiencies and heightened
disaster recovery benefits from their HCI-enabled architecture. Here to help us
explore the myriad benefits of a data transfer intensive environment is Jacobus Steyn, Operations
Manager at King Price in
Pretoria, South Africa. Welcome.
Jacobus
Steyn: Thank you so much for having me.
Gardner: What have been the top trends driving your interest
in modernizing your data replication capabilities?
Steyn: One of the challenges we had was the business was
really flying blind. We had to create a platform and the ability to get data out
of the production environment as quickly as possible to allow the business to
make informed decisions -- literally in almost real-time.
Gardner: What were some of the impediments to moving data
and creating these new environments for your developers and your operators?
Steyn: We literally had to copy databases across the
network and onto new environments, and that was very time consuming. It
literally took us two to three days to get a new environment up and running for
the developers. You would think that this would be easy -- like replication. It
proved to be quite a challenge for us because there are vast amounts of data.
But the whole HCI approach just eliminated all of those challenges.
Gardner: One of the benefits of going at the infrastructure level
for such a solution is not only do you solve one problem
-- but you probably solve multiple ones; things like replication and deduplication
become integrated into the environment. What were some of the extended benefits
you got when you went to a hyperconverged environment?
Time, Storage Savings
Steyn: Deduplication was definitely one of our bigger
gains. We have had six to eight development teams, and I literally had an
identical copy of our production environment for each of them that they used
for testing, user acceptance testing (UAT), and things like that.
 |
| Steyn |
Gardner: Of course, business agility often hinges on your
developers’ productivity. When you can tell your developers, “Go ahead, spin up;
do what you want,” that can be a great productivity benefit.
Steyn: We literally had daily fights between the IT
operations and infrastructure guys and the developers because they were needed
resources and we just couldn’t provide them with those resources. And it was
not because we didn’t have resources at hand, but it was just the time to spin
it up, to get to the guys to configure their environments, and things like that.
It
was literally a three- to four-day exercise to get an environment up and
running. For those guys who are trying to push the agile development
methodology, in a two-week sprint, you can’t afford to lose two or three days.
Gardner: You don’t want to be in a scrum where they are
saying, “You have to wait three or four days.” It doesn’t work.
Steyn: No, it doesn’t, definitely not.
Gardner: Tell us about King Price. What is your organization
like for those who are not familiar with it?
Steyn: King Price initially started off as a short-term
insurance company about five years ago in Pretoria. We have a unique, one-of-a-kind
business model. The short of it is that as your vehicle’s value depreciates, so
does your monthly insurance premium. That has been our biggest selling point.
As your vehicle depreciates, so does your monthly insurance premium. That has been our biggest selling point.
It’s
also a very competitive industry in South Africa. So we
have been rapidly launching new businesses. We launched commercial insurance
recently. We launched cyber insurance. So we are really
adopting new business ventures.
Gardner: And, of course, in any competitive business
environment, your margins are thin; you have to do things efficiently. Were there
any other economic benefits to adopting a hyperconverged environment, other
than developer productivity?
Steyn: On the data center itself, the amount of floor
space that you need, the footprint, is much less with hyperconverged. It
eliminates a lot of requirements in terms of networking, switching, and storage.
The ease of deployment in and of itself makes it a lot simpler.
On
the business side, we gained the ability to have more data at-hand for the guys
in the analytics environment and the ratings environment. They can make much
more informed decisions, literally on the fly, if they need to gear-up for a
call center, or to take on a new marketing strategy, or something like that.
Gardner: It’s not difficult to rationalize the investment to
go to hyperconverged.
Worth the HCI Investment
Steyn: No, it was actually quite easy. I can’t imagine
life or IT without the investment that we’ve made. I can’t see how we could
have moved forward without it.
Gardner: Give our audience a sense of the scale of your
development organization. How many developers do you have? How many teams? What
numbers of builds do you have going on at any given time?
Steyn: It’s about 50 developers, or six to eight teams,
depending on the scale of the projects they are working on. Each development
team is focused on a specific unit within the business. They do two-week
sprints, and some of the releases are quite big.
It means
getting the product out to the market as quickly as possible, to bring new functionality
to the business. We can’t afford to have a piece of product stuck in a
development hold for six to eight weeks because, by that time, you are too late.
Gardner: Let’s drill down into the actual hyperconverged
infrastructure you have in place. What did you look at? How did you make a
decision? What did you end up doing?
Steyn: We had initially invested in Hewlett Packard Enterprise (HPE) SimpliVity 3400 cubes for our development space, and we
thought that would pretty much meet our needs. Prior to that, we had invested
in traditional blades and storage infrastructure. We were thinking that we would
stay with that for the production environment, and the SimpliVity systems would
be used for just the development environments.
But the
gains we saw in the development environment were just so big that we very
quickly made a decision to get additional cubes and deploy them as the
production environment, too. And it just grew from there. So
we now have the entire environment running on SimpliVity cubes.
The gains we saw were just so big ... Now we have the entire environment running on SimpliVity cubes.
We
still have some traditional storage that we use for archiving purposes, but
other than that, it’s 100 percent HPE SimpliVity.
Gardner: What storage environment do you associate with that
to get the best benefits?
Keep Storage Simple
Steyn: We are currently using the HPE 3PAR storage, and it’s
working quite well. We have some production environments running there; a lot
of archiving uses for that. It’s still very complementary to our environment.
Gardner: A lot of organizations will start with HCI in something
like development, move it toward production, but then they also extend it into
things like data warehouses, supporting their data infrastructure and analytics
infrastructure. Has that been the case at King Price?
Steyn: Yes, definitely. We initially began with the
development environment, and we thought that’s going to be it. We very soon adopted
HCI into the production environments. And it was at that point where we literally
had an entire cube dedicated to the enterprise data warehouse guys. Those are
the teams running all of the modeling, pricing structures, and things like that.
HCI is proving to be very helpful for them as well, because those guys, they
demand extreme data performance, it’s scary.
Gardner: I have also seen organizations on a slippery slope,
that once they have a certain critical mass of HCI, they begin thinking about an
entire software-defined data center (SDDC). They gain the opportunity to entirely
mirror data centers for disaster recovery, and for fast backup and recovery
security and risk avoidance benefits. Are you moving along that path as well?
Steyn: That’s a project that we launched just a few months
ago. We are redesigning our entire infrastructure. We are going to build in the
ease of failover, the WAN optimization, and the compression. It just makes a
lot more sense to just build a second active data center. So that’s what we are
busy doing now, and we are going to deploy the next-generation technology in that
data center.
Gardner: Is there any point in time where you are going to
be experimenting more with cloud, multi-cloud, and then dealing with a hybrid
IT environment where you are going to want to manage all of that? We’ve recently
heard news from HPE about OneSphere. Any thoughts about how that might relate to your organization?
Cloud Common Sense
Steyn: Yes, in our engagement with Microsoft, for example,
in terms of licensing of products, this is definitely something we have been
talking about. Solutions like HPE OneSphere are definitely going to make a lot
of sense in our environment.
There
are a lot of workloads that we can just pass onto the cloud that we don’t need
to have on-premises, at least on a permanent basis. Even the guys from our
enterprise data warehouse, there are a lot of jobs that every now and then they
can just pass off to the cloud. Something like HPE OneSphere is definitely
going to make that a lot easier for us.
Gardner: I’m afraid we’ll have to leave it there. We have
been exploring how an insurance innovator has built a modern hyperconverged
infrastructure that replicates databases very fast for their developers and has
also led to a wholesale modernization of their IT environment. We have learned how
King Price has also gained data efficiencies and heightened disaster-recovery
benefits as a result of their HCI-enabled architecture.
So
please join me in thanking our guest, Jacobus Steyn, Operations Manager at King
Price in Pretoria, South Africa. Thank you so much.
Steyn: Thank you for having me.
Gardner: And a
big thank you to our audience as well for joining us for this BriefingsDirect
Voice of the Customer digital transformation success story. I’m Dana Gardner, Principal Analyst at
Interarbor Solutions, your host for this ongoing series of Hewlett Packard
Enterprise-sponsored interviews.
Thanks
again for listening. Please pass this content along to your IT community, and do come back next time.
Listen to the podcast. Find it on iTunes.
Get the mobile app.
Download
the transcript. Sponsor: Hewlett Packard
Enterprise.
Transcript
of a discussion on how an insurance innovator built
a modern hyperconverged infrastructure environment that replicates databases to
accelerate developer agility. Copyright Interarbor Solutions, LLC, 2005-2018.
All rights reserved.
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